2019 LivingWell Promise
In 2019, all health insurance plans include the LivingWell Promise. All planholders are required to complete either the Go365 Health Assessment (HA) or a biometric screening between January 1, 2019 and July 1, 2019 to be eligible for the monthly premium discount in 2020. If you have a cross-reference payment option, you and your spouse must both complete the HA or the biometric screening. Otherwise, only the planholder is required to complete the LivingWell Promise.
Sign in/register to take your Health Assessment now!
A biometric screening consists of lab work to measure your cholesterol, blood glucose, blood pressure, and height, weight and waist circumference to learn about your Body Mass Index (BMI). For more accurate results, fast for at least nine hours prior to the test.
here to find a biometric screening location near you. If you choose to use your primary care physician (PCP), copay and lab fees may apply.
Go365 rewards 2,000 Bucks and 2,000 Points for a biometric screening and an additional 2,000 Bucks for results that are in healthy ranges.
The health assessment can be completed
online or by using the Go365 App on your smart phone.
For instruction on how to register for Go365 and complete your health assessment please click
Go365 rewards 500 Bucks and 500 Points for a health assessment and an additional 250 Points and Bucks if completed in the first 90 days of the promise period.
Only the planholder is required to complete the LivingWell Promise. If you have the cross-reference payment option, you and your spouse both must complete the biometric screening or health assessment. By fulfilling your promise, you will continue to receive discounted premiums in 2020.
New employees who elect a LivingWell plan after January 1, 2019 must complete the biometric screening or health assessment within 90 days of the effective date of their coverage.
Once you are logged into your Go365 account and on the Dashboard page, scroll down to find the Achievements tile and click on “View Achievements.” On this page you can download and save your “Achievements report PDF,” or view the date that you completed your Health Assessment or Biometric Screening.
If you have your biometric screening done at your primary care physician, you must submit proof to Go365. Find the form
If you have concerns or issues related to completing the Health Assessment for your LivingWell Promise, contact customer service at
855.478.1623 or visit the
Results do not affect your health insurance coverage or premiums.